Don’t Just Serve Your Clients; Wow Them!

When was the last time something like this happened to you? Four guys are arguing over a USGA rule on the course. Your client Bob whips out his cell phone and calls the service and gets the answer to his question. Bob is greeted by name and hears your company’s name twice. It's also on the card and then he'll probably mention something to his buddies who he's now collecting $10 each from for losing the bet. Your client is so excited about winning the bet that he leaves his golf bag behind. Before he makes it home, your caddy concierge service advises him of his loss and arranges to return the bag. When your client gets home, he calls to thank you again for providing a valuable service.

Or picture this. Your client Sue travels to a distant city. She doesn’t have a clue where the nice restaurants are. Sue calls the service. They not only tell Sue where the restaurant is, but send her a text message with the directions. When Sue hangs up she makes a mental note to send you more business for helping her out in a bind.

Offering concierge service is a great way to generate instant word of mouth. It's also a great way for a restaurant owner to show appreciation to a patron who spends a couple hundred a week or so in his restaurant. Concierge is an excellent service for Realtors®, car sales people, auto mechanics, tow truck companies-- anyone who wants to ingrain such messages into their client's heads as "We’re there when you need us", “Always ready to help" "You’re not alone". Could your company use this service? I bet it could.

For a complete list of our programs, please visit our website and click the "Concierge Services" tab located under the Showroom label. You’ll be glad you did.